Holiday Closure of DDO

When the lab is closed for holidays these are the steps to disable the DDO sample activations so that samples are not stranded in collection boxed over the holiday break.

 Instructions

Disable the DDO activation on the PnC site:

  1. Log into the PnC Web Apps page

  2. Launch PnCConfig

  3. Application is OpenCommunicator

  4. Folder location is OpenCommunicator → Home Kit

  5. Uncheck Enable Home Kit

Disable the DDO shortcut button on the PnC site:

  1. Log into the PnC Web Apps page

  2. Launch PnCConfig

  3. Application is OpenCommunicator

  4. Folder location is OpenCommunicator → Home Kit

  5. Uncheck Enable Home Kit Testing Quick Link

Place a lab closure message on the home page:

  1. Log into the PnC Web Apps page

  2. Launch PnCConfig

  3. Application is OpenCommunicator

  4. Folder location is OpenCommunicator → Home Page Settings

  5. Change the Message of the Day. Include the HTML markup tags. Below is a sample:

    1. <font size= "+3">COVID-19 testing lab holiday hours</font><br/><br/> <font size="+0.3"><p>ASU’s COVID-19 testing lab will be unavailable for several days during the holidays.<br/><br/> Please note that you will <a href="https://devilsdropoff.asu.edu/">not be able to register Devils' drop-off kits</a> online or drop off test kits during these timeframes:<br/> <ul> <li>6 a.m. Thursday, Dec. 22, to 8 a.m. Monday, Dec. 26, 2022.</li> <li>6 a.m. Friday, Dec. 30, 2022, to 8 a.m. Sunday, Jan. 1, 2023.</li> </ul> Please <a href="mailto:covid19info@asu.edu">contact the ASU Biodesign Clinical Testing Lab</a> with questions.<br/><br/> We hope you have a safe and relaxing holiday season!<br/><br/></font> <font size= "+1">ASU Biodesign Clinical Testing Lab<br/><br/></font> <font size="+0.3"><p>To schedule an appointment for COVID-19 testing, please select the "Schedule an appointment" button.<br></font>

Be sure to re-activate DDO and change the text when closure window is complete.

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