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You may also need to run: docker network prune
MacOS Systems
The VPN Service is Unavailable
A common error on Mac OS systems is “Connect capability is unavailable because the VPN service is unavailable”
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This is a known issue with the Cisco VPN on MacOS. Enterprise Technology (ET) has provided a patch for this, and it is available from ASU MyApps page under the heading “Is the SSL VPN failing to connect on your Mac?”
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When using the patch from ET, you must right-click and select “Open” from the menu, otherwise an error will appear. |
Alternatively, you can run the following commands on your Mac:
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sudo cp /opt/cisco/secureclient/bin/Cisco\ Secure\ Client\ -\ AnyConnect\ VPN\ Service.app/Contents/Resources/com.cisco.secureclient.vpnagentd.plist /Library/LaunchDaemons/
sudo launchctl bootstrap system /Library/LaunchDaemons/com.cisco.secureclient.vpnagentd.plist |
If prompted about blocked actions, click “Open System Settings”, and then “Allow” to allow the CiscoVPN to install the necessary network settings.
Then restart the Cisco VPN, and connect.
Uninstalling the VPN on MacOS
If you have to uninstall Cisco VPN, you will need to use the command line to remove it with the uninstall tool. MIT has some great documentation on this already:Cisco Anyconnect Manual uninstall Mac OS - Community Contributions - Hermes.
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sudo /opt/cisco/secureclient/bin/vpn_uninstall.sh |
Disable IPv6 on MacOS
In the System Settings, search for “IPv6” and change the “Configure IPv6” option to “Manually”.
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Additional Troubleshooting for Visiting Student Accounts
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