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In the event of the need to install important security patches or perform other maintenance that cannot wait until a Scheduled Maintenance window, ASU Research Computing Staff will schedule critical maintenance as needed and inform users via email. ASU Research Computing Staff will try to preserve currently running jobs if possible.

Additional Help

If you require further assistance on this topic, please don't hesitate to contact the Research Computing Team. To create a support ticket, kindly send an email to rtshelp@asu.edu. For quick inquiries, you're welcome to reach out via our #rc-support Slack Channel or attend our office hours for live assistance

We also offer a series of workshops. More information here: Educational Opportunities and Workshops