Troubleshooting the Web Portal

Owned by Ian Shaeffer
Last updated: Mar 03, 2023
1 min read

If you are having trouble with the interactive sessions disappearing after trying to launch a new session, please ensure that any AD blocker or privacy filters have been disabled for the web portal URLs.

 

Web browser plugin examples:

  • Privacy Badger

  • Avast

  • Ublock Origins

  • AdBlock

  • AdGuard

 

 

Arizona State University